Terms & Conditions

Effective Date: 10th, July 2026
Last Updated: 20th, July 2026

Welcome to Destine Global These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, and wholesale ordering platform.

By accessing our website or placing an order with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. About Our Business

Destine Global operates as a wholesale distributor and supplier of fast-moving consumer goods (FMCG), supplying products to retailers, businesses, resellers, institutions, and other eligible customers.

Our website allows customers to browse available products, view prices, submit orders, manage their accounts, and access information about our products and services.

2. Eligibility

By using our website or placing an order, you confirm that:

• You are legally capable of entering into a binding agreement.

• The information you provide is accurate and complete.

• You are authorised to place orders on behalf of a business where applicable.

• You will use our website and services for lawful purposes.

We reserve the right to refuse or cancel an account or order where we reasonably believe that the information provided is inaccurate, fraudulent, or misleading.

3. Customer Accounts

Certain features of our website may require you to create an account.

You are responsible for:

• Providing accurate and up-to-date information.

• Keeping your login details confidential.

• Ensuring that your account is not used by unauthorised persons.

• Notifying us promptly if you suspect unauthorised access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent, abusive, or unlawful activity.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, packaging information, and other details displayed on our website are accurate.

However:

• Product images may differ slightly from the actual product or packaging.

• Manufacturers may change packaging, labelling, formulation, or specifications without notice.

• Product availability may change without notice.

• Colours, sizes, quantities, and packaging may vary from displayed images.

We reserve the right to correct errors or omissions in product information at any time.

5. Wholesale Pricing

Prices displayed on our website are subject to change without prior notice.

Wholesale pricing may vary depending on factors including:

• Quantity ordered

• Product availability

• Promotional offers

• Customer category

• Agreed business arrangements

• Supplier or manufacturer price changes

• Applicable taxes, levies, or charges

The price applicable to an order will generally be the price displayed or otherwise agreed at the time the order is accepted.

Unless expressly stated otherwise, prices do not include applicable delivery charges, taxes, or other additional costs.

6. Minimum Order Requirements

Certain products, categories, promotions, or wholesale accounts may be subject to minimum order quantities or minimum order values.

Where applicable, the relevant minimum requirement will be communicated on the website, during the ordering process, or by our sales team.

We reserve the right to reject or request adjustments to orders that do not meet applicable minimum wholesale requirements.

7. Placing an Order

When you place an order through our website, you are making a request to purchase the selected products.

An order is not considered finally accepted until we confirm the order.

We may contact you to:

• Confirm product availability.

• Verify delivery details.

• Confirm payment.

• Clarify quantities or product specifications.

• Discuss substitutions where applicable.

• Resolve pricing or system errors.

We reserve the right to accept, reject, or cancel an order at our reasonable discretion.

8. Order Confirmation

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, telephone, or another communication channel provided by you.

An order confirmation does not necessarily guarantee that every product in the order will be available at the time of fulfilment.

If an ordered product becomes unavailable, we may contact you regarding a suitable replacement, adjustment, or refund where applicable.

9. Payment

We accept payment methods made available on our website or communicated by our authorised sales team.

These may include:

• Bank transfer

• Card payments

• Approved online payment methods

• Cash or payment on delivery where specifically offered

• Approved business credit arrangements

Orders may not be processed or dispatched until payment has been successfully confirmed, unless alternative payment terms have been expressly agreed.

For customers approved for credit facilities, payment must be made according to the agreed credit terms.

We reserve the right to suspend further orders where an account has outstanding or overdue payments.

10. Payment Verification

For security and fraud-prevention purposes, we may verify payment and customer information before processing an order.

We may delay, suspend, or cancel an order where payment cannot be verified or where we reasonably suspect fraudulent or unauthorised activity.

11. Delivery

We will make reasonable efforts to deliver orders within the estimated delivery period communicated to you.

Delivery times may vary depending on:

• Customer location

• Order size

• Product availability

• Traffic and logistics conditions

• Weather or other unforeseen circumstances

• Public holidays

• Third-party delivery providers

• Events outside our reasonable control

Any delivery date or timeframe provided is an estimate unless expressly agreed otherwise.

12. Delivery Address

Customers are responsible for providing accurate and complete delivery information.

We are not responsible for delays, failed deliveries, or additional delivery costs resulting from incorrect or incomplete information supplied by the customer.

You or an authorised representative should be available to receive the order at the agreed delivery location.

13. Inspection Upon Delivery

Customers should inspect delivered products as soon as reasonably possible.

If you receive products that are visibly damaged, incorrect, missing, or materially different from what was ordered, please notify us promptly using our designated customer service channels.

Where possible, customers should provide photographs, order details, and other relevant evidence to assist us in investigating the issue.

14. Returns and Refunds

Returns, exchanges, replacements, and refunds are subject to our Returns & Refunds Policy.

Certain products may not be eligible for return due to their nature, including products that are perishable, opened, damaged after delivery, or otherwise unsuitable for resale, except where required by applicable law.

Customers should contact us as soon as possible if there is an issue with an order.

15. Damaged, Defective, or Incorrect Products

If a product arrives damaged, defective, expired, or is materially different from the product ordered, we may, depending on the circumstances:

• Replace the product;

• Provide a credit;

• Issue a refund; or

• Offer another appropriate resolution.

The available remedy may depend on the nature of the issue and the applicable law.

16. Product Expiry and Storage

FMCG products should be stored and handled in accordance with the manufacturer’s instructions.

Once products have been delivered and accepted by the customer, we are not responsible for deterioration, damage, contamination, or reduced shelf life resulting from improper storage, handling, transportation, or use by the customer.

Where applicable, customers should check expiry dates and product condition upon receipt.

17. Promotions and Discounts

From time to time, we may offer discounts, promotions, coupons, special prices, or other offers.

Unless otherwise stated:

• Promotions are subject to availability.

• Promotional offers may have specific terms and conditions.

• Offers cannot be combined unless expressly permitted.

• We may withdraw or modify a promotion at any time.

• Promotional pricing may apply only to specified products, quantities, customers, or periods.

We reserve the right to correct pricing or promotional errors.

18. Intellectual Property

All content on our website, including but not limited to:

• Logos

• Brand names

• Product descriptions

• Images

• Graphics

• Website design

• Text

• Software

• Videos

• Trademarks

is owned by or licensed to [Company Name] or the relevant rights holder and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission, except where permitted by law.

19. Acceptable Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt to gain unauthorised access to our systems.

• Introduce viruses, malware, or other harmful code.

• Interfere with the operation or security of our website.

• Use automated systems to scrape or collect website information without permission.

• Impersonate another person or business.

• Provide false, misleading, or fraudulent information.

• Use our website in a way that could damage our business, reputation, systems, or customers.

We may suspend or restrict access where we reasonably believe these Terms have been violated.

20. Third-Party Services

Our website may integrate with third-party services, including payment processors, logistics companies, communication platforms, analytics providers, and other service providers.

Your use of third-party services may be subject to their own terms and policies.

We are not responsible for the availability, security, or performance of third-party services beyond our reasonable control.

21. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of:

• Maintenance

• Technical problems

• Security issues

• System upgrades

• Network failures

• Circumstances beyond our reasonable control

We may modify, suspend, or discontinue any part of the website or its functionality without prior notice where reasonably necessary.

22. Limitation of Liability

To the extent permitted by applicable law, [Company Name] will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or services.

We will not be responsible for losses resulting from circumstances outside our reasonable control, including delays caused by third-party delivery providers, network failures, natural events, government actions, or other unforeseen circumstances.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

23. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold [Company Name], its directors, employees, representatives, and service providers harmless from claims, losses, liabilities, damages, and expenses arising from:

• Your misuse of our website;

• Your violation of these Terms;

• Your violation of applicable laws or third-party rights; or

• Fraudulent or unauthorised activity associated with your account.

24. Force Majeure

We will not be responsible for failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control.

These circumstances may include natural disasters, epidemics, government actions, civil unrest, strikes, transportation disruptions, power or telecommunications failures, supply shortages, or other events beyond our reasonable control.

25. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

26. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, technology, or applicable laws.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of our website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

27. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the Federal Republic of Nigeria.

Any dispute arising in connection with these Terms or our services shall be subject to the applicable courts and dispute-resolution procedures in Nigeria, unless otherwise required by law or agreed between the parties.

28. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

Destine Global
+234 816 245 3317, info@destineglobal.co, www.destingeglobal.cobsite URL]

© 2026 Destine Global. All rights reserved.